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After updating the IOS system for my iphone (Iphone 11) one popup message is received whenever i open the contacts
it requests me to add the password for CardDav accounts (google accounts)
i am sure that the password is entered correctly but the popup continues to appear! pls help
thanks
iPhone 11, iOS 15
Hello hossam45! Thank you for participating in the Apple Support Communities.
We understand that you’re prompted to enter the password for your Google account, from which you’re syncing your contacts. We'd like to look into this with you to see how we can help.
Let’s restart your iPhone to see if this has any effect on the issue: Restart your iPhone
Are you able to sign into your Google account online? If not, it may be an incorrect password.
Does this happen when you’re connected to a different network, such as a different Wi-Fi network, or cellular data?
Make it a great day!
Hello hossam45! Thank you for participating in the Apple Support Communities.
We understand that you’re prompted to enter the password for your Google account, from which you’re syncing your contacts. We'd like to look into this with you to see how we can help.
Let’s restart your iPhone to see if this has any effect on the issue: Restart your iPhone
Are you able to sign into your Google account online? If not, it may be an incorrect password.
Does this happen when you’re connected to a different network, such as a different Wi-Fi network, or cellular data?
Make it a great day!
Hello hossam45!
Let's remove the Google account from your iPhone, then sign it back in. This can be done by going to Settings > Mail > Accounts > select the Google account > Delete Account.
Once done, sign back in by going to Settings > Mail > Accounts > Add Account. Once added, make sure Contacts is enabled for that account.
This can help further: Add an email account to your iPhone, iPad, or iPod touch
Let us know if the issue persists afterward.
Cheers!
Hi
i have restarted my phone and i login to google was successfully done
but the problem still exists, popup still appear whenever i open the contacts, pls help
regards
hossam
CardDav accounts
