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Verification and Billing Issue

I’m trying to download a app in the app store and it’s free. So I tried to download it and it said that it needed me to verify my password to get into my billing info. So I put my password in and I don’t have a card attached to my account and it’s only affecting this one app but not any other ones and I don’t know what to do. I can’t seem to get it to work no matter what.


iPhone 13 Pro, iOS 15

Posted on Nov 30, 2021 10:10 PM

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Posted on Dec 1, 2021 1:59 AM

Unless you have a NONE option in the payment methods of your account details, you usually have to have a valid payment method, even for free apps.


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

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Question marked as Best reply

Dec 1, 2021 1:59 AM in response to Fofedo

Unless you have a NONE option in the payment methods of your account details, you usually have to have a valid payment method, even for free apps.


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

Verification and Billing Issue

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