You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Storage still Full after upgrade iCloud storage.

I upgraded to 200GB. I check on setting still have a lot of space but when I open photo gallery, keep said storage full and item have not been uploaded to iCloud due to not enough iCloud storage. Anyone can help on this matter ?


iPhone 11 Pro Max, iOS 15

Posted on Nov 30, 2021 10:55 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2021 6:01 PM

  1. My storage of iCloud 58.2 GB of 200GB Used. Total photo and video I have in gallery is 2,502 items. I immediately upgradeD once the message pop out say my storage is low and I checked the item have not been uploaded to iCloud.
  2. Storage of Photo in my iPhone is 97.78GB . My total iPhone storage is 256GB. Currently used 145.9GB (in total).
3 replies
Question marked as Top-ranking reply

Dec 2, 2021 6:01 PM in response to bruno75

  1. My storage of iCloud 58.2 GB of 200GB Used. Total photo and video I have in gallery is 2,502 items. I immediately upgradeD once the message pop out say my storage is low and I checked the item have not been uploaded to iCloud.
  2. Storage of Photo in my iPhone is 97.78GB . My total iPhone storage is 256GB. Currently used 145.9GB (in total).

Dec 2, 2021 6:13 PM in response to izzatyzulkifli

Hello izzatyzulkifli,


It sounds like you have a good chunk left of your built-in storage, so it seems the issue is narrowed down to not having enough storage in iCloud.


Another important thing to keep in mind is that iCloud not only syncs with the photos on your iPhone, but also several other things.


As it's indicating you don't have enough storage to fully accommodate syncing your iPhone with iCloud, the next logical step is to upgrade your iCloud storage. As mentioned earlier, you can upgrade iCloud storage up to 2TB(2000GB). Just in case, here are more details about the different options for iCloud storage: iCloud+ plans and pricing


This link may also help to Manage your iCloud storage.


Take care!

Dec 1, 2021 5:04 PM in response to izzatyzulkifli

Hi there izzatyzulkifli,


iCloud Photos is a great way not only to save storage within your iPhone, but also to keep your photos synced with all of the devices you use.


Photos/videos can take up quite a lot of storage, depending on the amount you have taken with your iPhone. Keep in mind that iCloud storage can be upgraded up to 2TB(2000GB).


We'd like to help look into what may be causing this to occur, so let's start with confirming the following:

  1. You mentioned that you're receiving two messages. The first one explains you have low available storage within your iPhone. The second explains that you still do not have enough iCloud storage to sync your photos, even with the 200GB upgrade. How much storage do you have available within your iPhone, and what exactly does the message say regarding how much more storage you need in iCloud? These finer details are what's going to help narrow down what is needed, and what you can do.
  2. How much storage is Photos using within your iPhone? You can check by going to Settings > General > iPhone Storage.


Have a good one!

Storage still Full after upgrade iCloud storage.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.