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User profile for user: Vicend
Vicend Author
User level: Level 1
4 points

iMac is running slow

Hi,


Can anyone help to get me iMac speed up, please?


I have an iMac (Retina 5K, 27-inch, 2019) it takes several minutes to start up and when I use Microsoft office it takes ages to start up any of the apps...is there something I can do to speed the process up?


Any help or advice is greatly appreciated.


Vicend

iPad Pro, 14

Posted on Dec 1, 2021 2:16 AM

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Question marked as Top-ranking reply
User profile for user: Jack-19
Jack-19
User level: Level 8
46,020 points

Posted on Dec 1, 2021 2:19 AM

Welcome to Apple Support Communities.


I believe we need to proceed with an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as seen here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Jack

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Question marked as Top-ranking reply
User profile for user: Jack-19
Jack-19
User level: Level 8
46,020 points

Dec 1, 2021 2:19 AM in response to Vicend

Welcome to Apple Support Communities.


I believe we need to proceed with an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as seen here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Jack

Reply

iMac is running slow

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