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Did not receive replacement AirPod

I asked a replacement for my lost left air pod, the order says it have been shipped since 9/15, but I did not receive it. How can I ask a refund or check whether it have been shipped


[Image Edited by Moderator to Remove Personal Information]

iPhone 11 Pro Max, iOS 14

Posted on Dec 1, 2021 5:12 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2021 2:17 PM

Hello Yicheng_Lu.


Thanks for reaching out to Apple Support Communities. We understand that you need help checking the status of your AirPods replacement part. We will be glad to assist. Please see the following resource: Apple Repair


If you need more help, Contact Apple for support and service

Cheers.


1 reply

Did not receive replacement AirPod

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