I am trying to download an app but every time it keeps asking me to verify billing information. I have googled everything about it and the main issue says that it happens if you have unpaid subscriptions. I have checked my account and I do not. How can this be fixed?
iPhone 7, iOS 13
The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it.
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:
On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.
Alternatively this document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:
https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022
If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
https://getsupport.apple.com/?caller=cups&PGF=PGF63005
*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631
The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it.
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:
On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.
Alternatively this document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266
More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:
https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022
If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
https://getsupport.apple.com/?caller=cups&PGF=PGF63005
*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631
Verification
