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How can i update my computer that isn’t allowing me to login to the App Store?

I’m using a 2015 Macbook that is on Yosemite and won’t allow me to update saying password to App store is incorrect which I know 100% is correct. Same issue trying friends login.

I’m assuming this is due to the 2-factor authentication requirement. However, apple has disabled turning off 2-factor authentication.

How can I update this computer that the hard drive needed to be restored and is on Yosemite?

Thanks

(Note, the computer is able to login to my apple account but the app store specifically won't accept the password)

Posted on Dec 1, 2021 11:44 PM

Best reply

Sharhari

Level 5

6,293 points

Posted on Dec 2, 2021 12:13 AM

Have you tried to login into AppleID web using Safari? (https://appleid.apple.com)

check if you are able to sign in and see you mac in the devices section (https://appleid.apple.com/account/manage)

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How can i update my computer that isn’t allowing me to login to the App Store?

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