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User profile for user: donnafromfairview
donnafromfairview Author
User level: Level 1
4 points

iPad will not update or restore

Will not update or restore- shows a computer with a plug-when connected to iTunes- got a message-unable to restore

iPad Pro, iPadOS 15

Posted on Dec 2, 2021 5:42 PM

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User profile for user: mingoslkd
mingoslkd
User level: Community Specialist

Posted on Dec 3, 2021 1:54 PM

Hi donnafromfairview,



Thank you for using Apple Support Communities. We understand you are unable to restore your iPad and we'd like to help.


Thanks for reviewing:

If your iPhone won't turn on or is frozen


We think the steps in this resource may lead to a resolution:

If you can't update or restore your iPad



We hope this helps.


Cheers!

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Question marked as Top-ranking reply
User profile for user: mingoslkd
mingoslkd
User level: Community Specialist

Dec 3, 2021 1:54 PM in response to donnafromfairview

Hi donnafromfairview,



Thank you for using Apple Support Communities. We understand you are unable to restore your iPad and we'd like to help.


Thanks for reviewing:

If your iPhone won't turn on or is frozen


We think the steps in this resource may lead to a resolution:

If you can't update or restore your iPad



We hope this helps.


Cheers!

Reply

iPad will not update or restore

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