Apple TV model A1427 - activate failed

Question

Apple TV model A1427 - activate failed

Every time I try to reset my Apple TV - model A1427 I get the status "Activate - Failed" in the menu About.

That means that it can not connect with any Airplay-devices.

HOW TO SOLVE THIS?

Posted on Dec 3, 2021 8:54 AM

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Answer 1

Top-ranking reply

rkaufmann87

Level 10

148,488 points

Dec 3, 2021 12:32 PM in response to SusannePlesner

Please first try unplugging the Apple TV from it's power source for 2-3 minutes, next re-plug it in and retest. If that fails, please try the following:

Unplug your modem from its power source and Restart Modem.
Unplug your router from its power source and Restart router.
Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest.

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Answer 2

Urquhart1244

Level 10

146,244 points

Dec 7, 2021 6:40 PM in response to SusannePlesner

Activate - Failed

See: discussions.apple.com/thread/253315520

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Answer 3

shuswap

Level 1

18 points

Dec 6, 2021 8:51 PM in response to rkaufmann87

activation continues to fail even though I have performed the measures suggested suggested above

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Answer 4

rkaufmann87

Level 10

148,488 points

Dec 6, 2021 9:18 PM in response to shuswap

Then it time to take it to your local Apple Authorized Service Provider. By the way, did you buy as a brand new product or did you get it used from someone?

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Answer 5

Dec 6, 2021 9:10 PM in response to rkaufmann87

Yes / the problem continues - nothing helps😒

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Answer 6

shuswap

Level 1

18 points

Dec 7, 2021 6:33 AM in response to rkaufmann87

Purchased new, but about 7 years ago. Had to reset when we changed internet provider. Now I can't seem to activate for airplay.

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Apple TV model A1427 - activate failed

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