Apple Trade-In

Captain,

You're very welcome! From the Frequently Asked Questions area, we see:

"Should I choose credit toward a purchase or an Apple Store Gift Card?

It depends on where and when you make a purchase.

If you’re ready to buy a new product at an Apple Store, you can bring your old device with you. If it’s eligible for trade-in, we’ll apply an instant credit at the time of purchase.

If you’re ready to buy a new Apple product online (apple.com (Opens in a new window) or the Apple Store app), you can trade in an old device and get credit toward your purchase.

If you’re not ready to make a purchase, you can trade in your old device online for an Apple Gift Card via email that you can apply to any future Apple purchase.

And no matter how you use Apple Trade In, if your device has no trade-in value, you can always recycle it responsibly for free."

So it looks like the only option is the Apple Gift Card or credit at the time of purchase. As mentioned earlier, since this is a public discussion forum, for additional questions about the trade in program we recommend reaching out to the Apple sales experts using the link provided earlier.

Thanks, and have a wonderful day!

Hello Captain,

Thanks for visiting Apple Support Communities. We understand that you've purchased a new iPad and chose to trade in your current one for credit toward the new iPad, but would like to take it to an Apple Store instead of mailing it in. From the Apple Trade In site we see "Can I see what my device is worth online, then bring it with me when I buy a new device in the store?

Yes, the Apple Trade In program is available on apple.com (Opens in a new window) as well as in all our retail stores.

However, keep in mind that the trade-in credit you get in the store may be different from the estimated trade-in value you received online" here: Apple Trade In

Since you've already started the trade in process though, we recommend reaching out to the Apple sales experts to look at available options. They can be reached using the following site, just be sure to change to your region: Contacting Apple

Thanks again, and take care.