Touch screen issues while charging

When I charge my iphone 13 pro, touch screen doesn't work well and it's unresponsive. Very often I can't unlock my phone and keyboard doesn't work well. I tried to reset the phone, but it is still not working. Please help me.

iPhone 13 Pro, iOS 15

Posted on Dec 3, 2021 3:18 PM

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Posted on Jan 10, 2023 5:31 AM

Ah it works after your advices. Since I have bought fake magsafe and while charging with cable my iphone 13 pro touch screen doesnt working fully. So I removed fake magsafe touchscreen works perfectly while charging thanks

67 replies

May 9, 2022 7:50 AM in response to brunomelobr

Same issue. Brand new (2022-05-07) iPhone 13 Pro Max, magsafe case with HOLE for charging cable. With case on, and charger plugged in, touch screen is horrible. Take the case off and touch screen is normal. This is a terrible design flaw. Shame on you Apple! If the case is designed to ONLY allow mag safe charging then do NOT put a hole where the charging cable goes

May 9, 2022 7:53 AM in response to ps3252

ps3252 wrote:

Same issue. Brand new (2022-05-07) iPhone 13 Pro Max, magsafe case with HOLE for charging cable. With case on, and charger plugged in, touch screen is horrible. Take the case off and touch screen is normal. This is a terrible design flaw. Shame on you Apple! If the case is designed to ONLY allow mag safe charging then do NOT put a hole where the charging cable goes

No, either you have a defective CABLE or the case is not an Apple case, but is a counterfeit. See→Why Counterfeit Lightning Cables Kill iPhones - Motherboard

Apr 18, 2022 9:13 AM in response to shirbb

shirbb wrote:

i also have this issue with my new iphone 13 and im using an original Samsung adapter 🤨

That problem is caused by a defective cable, not the adapter. A Samsung adapter should work as long as the cable is either Apple or certified Made for iPhone. Cheap “gas station” cables may not work, and can actually destroy your phone→Why Counterfeit Lightning Cables Kill iPhones - Motherboard


But sometimes even good quality cables fail.

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Touch screen issues while charging

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