When I charge my iphone 13 pro, touch screen doesn't work well and it's unresponsive. Very often I can't unlock my phone and keyboard doesn't work well. I tried to reset the phone, but it is still not working. Please help me.
iPhone 13 Pro, iOS 15
Same issue. Brand new (2022-05-07) iPhone 13 Pro Max, magsafe case with HOLE for charging cable. With case on, and charger plugged in, touch screen is horrible. Take the case off and touch screen is normal. This is a terrible design flaw. Shame on you Apple! If the case is designed to ONLY allow mag safe charging then do NOT put a hole where the charging cable goes
shirbb wrote:
i also have this issue with my new iphone 13 and im using an original Samsung adapter 🤨
That problem is caused by a defective cable, not the adapter. A Samsung adapter should work as long as the cable is either Apple or certified Made for iPhone. Cheap “gas station” cables may not work, and can actually destroy your phone→Why Counterfeit Lightning Cables Kill iPhones - Motherboard
But sometimes even good quality cables fail.
The warranty on accessories is the same as a phone. But first see if that is the problem; a screen that misbehaves only when plugged in is almost always the cable. If it happens when not plugged in then it’s the screen. Cable failure is fairly common. If there is any sign of damage on the cable don’t use it. Even if there is no obvious damage there are 4 microcircuits in the lightning connector, and they can fail for no reason.
The new Apple brand lightening cable and adapter have not solved the issue for me. I have tried several times. I have also tried non-Apple brand cables and adapters. This has not been successful either. At this point I have accepted that I cannot use my phone, at all, while it is plugged in.
Question:
Touch screen issues while charging
When I charge my iphone 13 touch screen doesn't work well and it's unresponsive. Very often I can't unlock my phone and keyboard doesn't work well. I tried to reset the phone, but it is still not working. Please help me.
AshifSK wrote:
This is common issue, unsolved by Apple as usual . Itz a trick dont use ph while charging . Let it be for complete charge
That's bunk. Either the cable or the power source is defective.
Hi has your problem been solved? I have the same problem, I just bought mine last Oct 21 (ip13) and I used the phone while charging (for the first time due to my fear that I might damage the battery if I keep on using it while the phone is on charge) yesterday and I noticed that I had difficulties in typing a message and touching the screen, opening apps etc. I noticed this when the phone is hot because it was charging, around 60%-70%. I have the same orig cable and the adapter is a $12 usb-c that is an apple but I bet it's fake for the price.
Same thing happens to my phone ( iPhone 13 pro ) .
What is the exact problem cant be understood, I have changed my adaptor 2 times to (original one) & using original cable but still while charging touch doesn't work well.
Ah it works after your advices. Since I have bought fake magsafe and while charging with cable my iphone 13 pro touch screen doesnt working fully. So I removed fake magsafe touchscreen works perfectly while charging thanks
Did your problem solved? If solved please guide me I am having same issue
That is almost always symptomatic of a faulty charging cable or power supply.
But I replace adapter and cable with a new one and still don’t working…
Me too, i bought iphone 13 pro max from few days, and the touch is not working while charging,
what we should do??
Are you using any suitcase or phone case? What kind of?
Not yet…
Same for me. The problem is gone when the MagSafe case is not attached. I also have the original silicone case from Apple.
Touch screen issues while charging
