Touch screen issues while charging

When I charge my iphone 13 pro, touch screen doesn't work well and it's unresponsive. Very often I can't unlock my phone and keyboard doesn't work well. I tried to reset the phone, but it is still not working. Please help me.

iPhone 13 Pro, iOS 15

Posted on Dec 3, 2021 3:18 PM

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Posted on Jan 10, 2023 5:31 AM

Ah it works after your advices. Since I have bought fake magsafe and while charging with cable my iphone 13 pro touch screen doesnt working fully. So I removed fake magsafe touchscreen works perfectly while charging thanks

67 replies

Apr 18, 2022 8:02 AM in response to KiltedTim

Currently unavailable at my local store. Plus just wondering if its something Apple actually configured so people would purchase the apple accessories? Because Samsung product should be fine according to multiple sources. Do you know if Anker adapter is expected to have the same issue? Found a couple of online recommendations:)

Aug 6, 2022 6:50 AM in response to Lawrence Finch

What if it happens with every cable I try? I have multiple cables, all new and authentic, and every time I plug my phone in, to any cable, the touch screen stops working. I have the latest iOS update, I have removed the case and screen protector, and I even took my phone to an Apple store to be checked and they said it is not a hardware problem. Every time, every single cable.

Nov 3, 2022 9:37 AM in response to sourabh6996

Hi has your problem been solved? I have the same problem, I just bought mine last Oct 21 (ip13) and I used the phone while charging (for the first time due to my fear that I might damage the battery if I keep on using it while the phone is on charge) yesterday and I noticed that I had difficulties in typing a message and touching the screen, opening apps etc. I noticed this when the phone is hot because it was charging, around 60%-70%. I have the same orig cable and the adapter is a $12 usb-c that is an apple but I bet it's fake for the price.

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Touch screen issues while charging

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