I select block at downtime but it does not block.

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Level 1

4 points

I select block at downtime but it does not block.

Why do I select block at downtime for my child, but the iPad does not block at the selected times? I've selected apps to not work during downtime, but they still work.

Posted on Dec 3, 2021 10:31 PM

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Answer 1

bruno75

Community Specialist

Dec 4, 2021 4:37 PM in response to feyona211

Hey there Feyona,

We certainly want to help get Screen Time working as intended, especially since you've already set specific apps to be blocked.

Let's start with some basics:

Does this occur with all apps you set to be blocked, or only some of them?
If your child has a compatible model, the latest version is iPadOS 15.1. You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone, iPad, or iPod touch.
Has this been the case ever since setting up Screen Time, and if not, when did it start to occur?
Any steps tried so far, like a restart for example?

Take care!

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Answer 2

bruno75

Community Specialist

Dec 7, 2021 12:57 PM in response to feyona211

Hello Feyona,

This link shows How to manually update apps on your Apple device.

If the same issue occurs afterwards, and also based on the results from the steps you've tried already, we recommend contacting Apple as the next step: Get Support

Take care!

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Answer 3

feyona211 Author

Level 1

4 points

Dec 4, 2021 10:13 PM in response to bruno75

Thanks for replying, but I've already downloaded the latest update and restarted the iPad. This is an issue I've had for a while now, ever since setting up Screen Time. I was hoping the updates would fix the problem, but it doesn't.

None of the apps I select are blocked, even though I've specifically selected them to be blocked at downtime. The iPad still works for everything at downtime.

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I select block at downtime but it does not block.

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