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Mac OSX Monterey External Hard Disks Going to Sleep

Hey all, I'm currently using a M1 MBA and recently updated to Monterey. The issue I'm facing now is my external hard disk dock is going to sleep after a minute of inactivity, even when I have unchecked the "Put hard disks to sleep when possible" option in the power options.


This usually gets fixed by restarting the MBA, but every time I put the mac to sleep for awhile (operating in clamshell mode and connected to external display via Caldigit TS3+) and wake it back up, the issue pops up again.


When I head into terminal and execute "pmset -g", it shows that my disk sleep option is set to 0.


The external disk drive dock is plugged directly into my Caldigit TS3+, and the TS3+ is plugged into a thunderbolt port on the MBA.

MacBook Air 13″, macOS 12.0

Posted on Dec 5, 2021 2:23 AM

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Posted on Jan 11, 2022 3:12 AM

Same here! Incredibly frustrating. I have just found a fix however, thanks to a member on another forum on the same topic so thought I'd share here too.


There's a free app on the app store called Amphetamine. Download that, go into the preferences>Drive Alive, make sure your HDD is plugged in and check the box. It's been working for me all morning.


Hope the issue gets fixed soon but this works for now!

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146 replies

Jul 20, 2022 8:30 AM in response to Klahane

Continuing to monitor my Disk Not Ejected properly issue (which may or may not be related to disks spinning up and down frequently):

I have two OWC miniStackSTX boxes (Thunderbolt 4) with 14T hard drives used only for Time Machine. One is connected to a Mac Studio with an Apple 3 m Thunderbolt 4 cable. The other is daisy chained to the first drive. Nothing else is on this Thunderbolt chain.


After three months of testing ports, switching the positions in the Thunderbolt chain and monitoring and record keeping, I can say for certain that that the drive in the OWC miniStackSTX box daisy chained (#2 in the Thunderbolt chain) spontaneously ejects much more often than the directly connected drive.

Jul 31, 2022 5:58 AM in response to saofrenzy

Add me to the me too list. I've just taken delivery of a MacStudio running Monterey 12.5. I 've connect 3 LaCie RAIDS, two daisy chained through an Apple Raid2/3 adapter and a later model directly to a second Thunderbolt port. Same issue with all drives sleeping after 60 seconds, really frustrating but Amphetamine seems to keep things alive using the "Keep Drive Alive" option.

As I've had this PC for less than a week I'll call Apple support to report a hardware fault on the thunderbolt ports and see what they have to say. I'll request a replacement Mac if they don't have an immediate fix and take it from there :)

Jul 31, 2022 1:47 PM in response to Ryan0751

"I don’t think replacing your hardware is going to do anything.

I see the same problem on both my Apple Silicon machines."


I have had the same experience with my problem of occasional spontaneous disk ejection of two external OWC miniStack STX boxes.

I logged this issue for a full month using an M1 24" iMac, then for two more months (so far) with a Mac Studio Ultra and Studio Display.

Jul 31, 2022 6:00 PM in response to Ryan0751

@Ryan0751, correct, it won't but will try asking Apple for that option as they don't seem to be in any hurry to look at the real issue which is probably related to the Thunderbolt driver for the Apple silicon PCs. I can insist that the external drives didn't have this problem on my iMac. I'm hoping that pushing for hardware replacement might escalate this so they fix the real problem. They can equally insist that it is not hardware related (which is correct), so if it's not then what is it, Apple need to start taking this as a real issue.

Aug 3, 2022 4:35 PM in response to saofrenzy

Same problem here, seems to happen less with my Lacie RAID thunderbolt drive, but happens all the time with my USB 3.1 drive plugged directly into the rear ports on a M1 Max Studio. Every time I open up finder it beach balls for 10 seconds before showing the folders. Tried other cables, unchecked all the "put drives to sleep" check boxes, downloaded amphetamine...


Seems to work better after a restart for some unknown reason but starts spinning up and down constantly after a few minutes

Aug 4, 2022 2:09 AM in response to mhogan1

If you are using amphetamine make sure you go into "Preferences" (not quick preferences), select the "Drive Alive" tab and add your external drives to the list (also click the check box so it is blue with a tick). That's working for me at the moment, still trying to get Apple to sensibly respond. I spoke with their tech support in the US and he was of the view it was a problem with the external drives and not the thunderbolt port driver included with the Monterey OS on Apple silicon. The fact that it is happening to any drive drive connected to the MacStudio TB4 port doesn't seem to phase Apple, it's a fault with all external drive manufacturers according to Apple. That statement doesn't bode well for us with this problem. Perhaps Apple are correct and all external drive manufacturers need to look at their drivers!!!

Aug 9, 2022 3:40 PM in response to JLJ225

Have you tried changing the disksleep settings in Terminal?

I was having this issue with my new mac studio and external hdd, of it sleeping after just a few seconds of inactivity, but I adjusted the disksleep manually and it seems to be fixed.

pmset -g shows you the current power management settings. the disksleep timer is in minutes and you can set it with

sudo pmset -a disksleep X (where X is number of minutes)(-a indicates 'all power modes', but you can set it different for battery 'b', charger 'c' etc., there is a manual with the details you can access in terminal with command man pmset


I set mine to 15 and so far so good.

Aug 9, 2022 4:04 PM in response to Javier Bonafont

"Have you tried changing the disksleep settings in Terminal?"


I experimented with several settings shorter than the default 10 minutes.


Note that the issue I'm dealing with is external hard drives spontaneously unmounting*, not a spin-up, spin-down problem.


*sometimes the drives remount on their own, sometimes I have to restart or unmount all and unplug and replug the Thunderbolt cable.

Aug 10, 2022 6:38 AM in response to Wurlitzer1015

Have you tried going the opposite way? I mean clearly the no sleep option is buggy since it doesnt work in system preferences. But if you set your disk sleep timer to something ridiculously high, like 60 minutes, that should prevent sleep from happening anytime you are doing anything that involves your hdd but let them sleep overnight or when you are away from your desk. Try it and report back. It works for me so far.

Aug 10, 2022 12:42 PM in response to mrhoni

Right, you can only see the disksleep timer in Terminal and can only change it there. Why? beats me.

But its fairly easy to see the current setting and change it. I think "0" is never sleep, but that seems to not be reliable. I've set mine to "15", plugged my hdd 4-bay directly to the Studio instead of a hub, and that seems to be working. If I'm not hitting the disk once in 15 minutes, I'm probably not doing anything disk intensive, but seems like it would also work if set to 60 or whatever.

Aug 13, 2022 8:51 AM in response to Javier Bonafont

SECOND UPDATE:

So I don't know if this is going to be consistent or what, but I've found that if I SHUTDOWN my mac at night and restart in the morning, it seems to correctly remember the sleep settings for the rest of the day. This is based on only a couple of days, but the previous week I had been just sleeping it overnight.


If anyone else tries this with success, advise.


Mac OSX Monterey External Hard Disks Going to Sleep

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