Mac OSX Monterey External Hard Disks Going to Sleep

Hey all, I'm currently using a M1 MBA and recently updated to Monterey. The issue I'm facing now is my external hard disk dock is going to sleep after a minute of inactivity, even when I have unchecked the "Put hard disks to sleep when possible" option in the power options.


This usually gets fixed by restarting the MBA, but every time I put the mac to sleep for awhile (operating in clamshell mode and connected to external display via Caldigit TS3+) and wake it back up, the issue pops up again.


When I head into terminal and execute "pmset -g", it shows that my disk sleep option is set to 0.


The external disk drive dock is plugged directly into my Caldigit TS3+, and the TS3+ is plugged into a thunderbolt port on the MBA.

MacBook Air 13″, macOS 12.0

Posted on Dec 5, 2021 2:23 AM

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Posted on Oct 21, 2022 5:10 PM

This is still not fixed with macOS 12.6. Even with "Put hard disks to sleep when possible" disabled, and pmset showing a value of 0 for "disksleep", my drive is still spinning down, and up, and down every few minutes. It seems to be caused by putting the Mac to sleep. I'm able to reproduce the issue and workaround the issue via the following:


How to reproduce:

  1. Boot your Mac with the external hard drive connected.
  2. Allow 10-15 minutes for mdstores process to chill out as it likes to index the drive and perform maintenance when it sees it connected. Wait even longer if this hard drive is also your Time Machine backup destination. When the drive stops reading/writing then proceed.
  3. Sleep your Mac. Wait 10-15 minutes.
  4. Wake you Mac. Wait 10-15 minutes.
  5. The hard drive will now start randomly spinning down when macOS thinks it's not needed and then 1-2 minutes later spin it back up again even though you aren't trying to access the drive.
  6. Step 5 will repeat until you reboot the Mac.


How to workaround/avoid the issue:

  1. Boot your Mac with the external hard drive connected.
  2. Go to System Preferences > Battery > Power Adapter and check the box for "Prevent your Mac from automatically sleeping when the display is off.
  3. When you are finished using your Mac, go to the Apple Menu and choose Lock Screen. Do not shut the lid.
  4. When you want to use your Mac again, press any key and log in.
  5. The external hard drive will remain active and will not spin down unless the system sleeps. Then it will get stuck in the loop mentioned in step 5 above until your Mac is rebooted.


If anyone could test and validate my findings, please respond with your results. If this is accurate and reproducible by others, then I think we have a good shot at trying to get this fixed by Apple. For those of us with Apple Care, opening a case and pointing the engineer to this thread would eliminate a lot of back and forth troubleshooting since most of the work is already done.


Thanks,


-Scott

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146 replies

Mar 23, 2022 2:00 PM in response to saofrenzy

I have a different but probably related problem:


On my new 16" M1 Macbook Pro I have attached an Akitio Thunderbolt 2 RAID enclosure with 4 drives formatted as just a JBOD. If for example I unmount 2 drives and put my mac to sleep. When I wake it back up the 2 drives that I previously unmounted suddenly remount. This happens every single time.


(In case it matters: the RAID enclosure is connected to the 16" M1 Macbook Pro by way of an Apple Thunderbolt 3 to Thunderbolt 2 adapter)


Of note: this did not happen on my old 2013 trash can Mac Pro.


Apple: please get your act together.

Apr 6, 2022 12:16 AM in response to saofrenzy

Same thing here.

MacBook Pro 16 M1Pro - connected two lacie drives through daisy chain - all settings at system preferences are selected correctly, today I made the latest update of Monterey.

This is serious. Apple.

Apple this is serious. There is almost no one in this world who's using these computers without using external drives. Expensive external drives with expensive data inside.

Apple this is serious.

It is not just a bug. It is a huge problem with huge risks.


Apr 16, 2022 6:49 AM in response to Frankie123456

I'm currently doing tests on my old macbook air 2015 intel with monterey (i know for certain im having issues with my macbook m1max with monterey), hooking my external drives to lightroom to observe behavior.....i have a feeling this might be a monterey and/or m1 specific issue, and might not be necessarily affecting intel macs with monterey. will report back in a bit.

Apr 27, 2022 9:55 AM in response to mrhoni

I have the same setup: A new Mac Studio Ultra, and a G-Drive Pro (spinning rust).


The G-Drive is configured as an encrypted Time Machine volume, therefore macOS formatted it as APFS encrypted.


I'd expect the disk to spin down, then come up for hourly backups. However, I notice it spinning down and back up quite frequently. Sometimes it feels like every 5 or 10 minutes.


As others said, whenever this happens any operation that is iterating over the available disks freezes.


Disabling the System Preferences option to "Put drives to sleep if possible" doesn't seem to make any difference.


I tried to use Amphetamine but since the volume is not writeable by my user I can't select it.

Jun 27, 2022 10:30 AM in response to Steve Cohen4

Steve Cohen4,

Are you talking about a drive spinning down when it shouldn't?

The problem several of us are reporting is numerous Notifications that a drive was "not ejected properly." We should only get that notification when a drive is unplugged without being ejected in the Finder.


Have you changed the time until external drives sleep in Terminal? If you have Put hard disks to sleep when possible, the default time is 10 minutes.

Jun 27, 2022 10:27 AM in response to Klahane

Here's a little more information on my case.

I moved the Apple Thunderbolt Pro cable (3m) to a different Thunderbolt port on my Mac Studio. That had no effect.


Today I saw two Disk Not Ejected Properly notifications. They popped up simultaneously as I was watching. Both referred to the same drive. I immediately checked the drives in the Finder and both were mounted.

Both of my external drives were sleeping at the time of the notifications: no drive sound, not even a cooling fan in the OWC MiniStack STX boxes.

So I think it's possible that some of the Disk Not Ejected Properly notifications might be spurious.

Jul 1, 2022 7:41 AM in response to saofrenzy

I have a problem that seems to be related, but different. I have a MBP M1 Max running Monterey 12.4. Attached is the OWC Thunderbolt Dock, to which 1 8TB Thunderblade (SSD) and 1 48 TB Thunderbay (HDD) are attached. I do not have the spin up/spin down issue that is frustrating so many colleagues. Instead I can't get the OWC drives to eject or unmount. I am running Softraid 6.2.1and the OWC dock ejector app. That last app never works, and in fact once it starts running it does not unmount the dock or its attached drives, and just keeps trying, but freezes the computer and the only way to end it is a hard shutdown (holding the power key for 5 second). But I've tried within Softraid to unmount the OWC drives and that won't work. I try right clicking on the drive icons and clicking eject or unmount and that doesn't work either. If I leave my laptop running overnight (I use Keyboards Maestro to run macros overnight and Chronosync to backup my Thunderblade to my Thunderbay during early morning hours), and those will not run because the drives have been put to sleep and despite using the usual tricks in OSX to wake the MBP that worked in prior OSXes they won't run, I suspect because the drives are asleep despite having done what everyone else has done which is uncheck "put hard disks to sleep whenever possible." If anyone has found a way around this issue, I'd be happy to hear about it. Thanks.

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Mac OSX Monterey External Hard Disks Going to Sleep

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