Mail on iPad and iPhone loading slowly recently

For the past week or so, My mail app on both iPad and iphone12 is loading very slowly. I believe iOS version 15.1.1 came out recently out around the same time and that was automatically installed on both devices. Any suggestions?

iPad Air 3 Wi-Fi

Posted on Dec 5, 2021 7:15 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2021 8:45 AM

iOS 15.1.1 was released for iPhone only. iPadOS 15.1 is, at the time of writing, the most recent update for iPad.


If you are experiencing performance issues after updating to iPadOS 15.1, a forced-restart is recommended - as this will often resolve many isolated issues:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




2 replies
Question marked as Top-ranking reply

Dec 6, 2021 8:45 AM in response to Jwmccarthy

iOS 15.1.1 was released for iPhone only. iPadOS 15.1 is, at the time of writing, the most recent update for iPad.


If you are experiencing performance issues after updating to iPadOS 15.1, a forced-restart is recommended - as this will often resolve many isolated issues:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Dec 6, 2021 8:30 AM in response to Jwmccarthy

Hello Jwmccarthy,


It sounds like you are Mail app is loading slowly. We understand how important this is to you and we are here to help.


First, let's restart your devices, even though this is a simple step it may help:


Restart your iPhone


Restart your iPad


If the issue persists, can you provide a few more details? Is opening up the app slow or receiving emails? How long does it take for you to be able to open the app and access an email? Also, do you experience this with specific mail accounts or all accounts?


Cheers!


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Mail on iPad and iPhone loading slowly recently

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