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My son's phone was disabled. The phone has been factory reset. Trying to reset it back up it is send a verification code to a phone number I no longer have. How do I change the recovery phone number?
iPhone 12, iOS 14
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication. *
If you can get a code, sign into his Apple ID. You need to change/add the number on his Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication. *
If you can get a code, sign into his Apple ID. You need to change/add the number on his Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.
need verification code but no longer have that phone number that is the recovery phone number. How do I change that number so I can reactive my phone
