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Cannot respond to automated texts

Ever since I got the iPhone 13 Pro I am unable to send responses to automated texts, such as doctors’ offices asking you to reply to confirm your appointment. All other texts send so it doesn’t seem to be a cell service or Wi-Fi connectivity issue.

iPhone 13 Pro

Posted on Dec 6, 2021 7:07 AM

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Question marked as Best reply

Posted on Dec 7, 2021 8:18 AM

Hello JpopASU,


It sounds like you're experiencing some issues with SMS messages. We will be happy to assist you.


Are all of the accounts that you're experiencing issues with showing up as green? If so, have a look at this article:


If you can't send or receive messages on your iPhone, iPad, or iPod touch


If this article doesn't help, please reach out to your carrier to see if they are blocking it on their end.


We hope this helps. Cheers!

2 replies
Question marked as Best reply

Dec 7, 2021 8:18 AM in response to JpopASU

Hello JpopASU,


It sounds like you're experiencing some issues with SMS messages. We will be happy to assist you.


Are all of the accounts that you're experiencing issues with showing up as green? If so, have a look at this article:


If you can't send or receive messages on your iPhone, iPad, or iPod touch


If this article doesn't help, please reach out to your carrier to see if they are blocking it on their end.


We hope this helps. Cheers!

Cannot respond to automated texts

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