Auntienana1 Author

Level 1

4 points

Old I pad

I have an old I pad of my mothers who is deceased. I do not know her Apple ID. What can I do to open her I pad?

iPad Pro 12.9-inch, 2nd Gen, Wi-Fi, Cell

Posted on Dec 6, 2021 5:47 PM

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Level 10

685,221 points

Dec 6, 2021 5:48 PM in response to Auntienana1

Contact Apple.

How to request access to a deceased family member's Apple accounts - Apple Support. *

Apple ID - Official Apple Support. -

Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)

Get Support - Work through the screens to get a chat option.

Apple Support schedule phone call. -

https://twitter.com/AppleSupport -

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Old I pad

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