Your iPhone and mac must be on the same wi-fi network

After installing Monterey on my MacBook Pro Retina 13" early 2015, I have a problem to initiate a call from my MacBook via my FaceTime/iPhone. When the MacBook tries to start a call, I receive a FaceTime message "Your iPhone and Mac must be on the same Wi-Fi network", which they are. I tried several Wi-Fi networks but still getting the same message. I can still receive a call on my MacBook though. It worked seamlessly before the update. I spent some time on a call with Apple support but we ended up reinstalling Mac OS, which did not help. I consider whether I shall go back to Catalina, which was the last "no problem-Mac OS" for my MacBook but would like to keep this solution as a last resort...

What I did already: 1) turned off my devices, 2) checked settings - Wi-Fi calling on my iPhone is On, Calls from iPhone in Facetime on my Mac is On, 3) reinstalled Mac OS.

Thanks for your help.

Lubos

MacBook Pro 13″, macOS 12.0

Posted on Dec 7, 2021 2:23 AM

Top-ranking reply

LubosF Author

Level 1

23 points

Posted on Mar 31, 2022 12:44 AM

So, I FINALLY found a solution that works for me.

Firewall stays ON, but in the firewall settings I just unchecked the box "Block all incoming connections" (translation from my language). It worked. Then I played little bit with the other boxes to strengthen security and it still works. Great. Thank you.

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Your iPhone and mac must be on the same wi-fi network

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