I have the iPhone 12 Pro Max. My trash mail box has 4000 maid and there’s no option to empty it. There is no delete option there

Cannot empty the mail box trash which has more than 4 thousand mails

No option to delete the mails

iPhone 5s, iOS 12

Posted on Dec 7, 2021 2:53 AM

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Question marked as Top-ranking reply

Posted on Dec 8, 2021 6:42 AM

Hello antonyfromfujairah,


Thank you for using Apple Support Communities. It's our understanding that you're unable to delete the emails in the Trash mailbox on your iPhone 12 Pro Max. We're happy to look into this with you.


While viewing the email list in the Trash mailbox, try swiping an email left and then choose Delete. You can also delete multiple emails at once by quickly swiping down through the checkboxes in the email list. If these options don't work, restart your iPhone. Restarting can resolve many unexpected behaviors.

Restart your iPhone


If the issue persists, make sure that your iPhone has the latest software.

Update your iPhone, iPad, or iPod touch


Let us know the results. Does the issue occur with multiple email accounts? Be sure to include any other troubleshooting steps that you may have tried.


Have a great day!

1 reply
Question marked as Top-ranking reply

Dec 8, 2021 6:42 AM in response to antonyfromfujairah

Hello antonyfromfujairah,


Thank you for using Apple Support Communities. It's our understanding that you're unable to delete the emails in the Trash mailbox on your iPhone 12 Pro Max. We're happy to look into this with you.


While viewing the email list in the Trash mailbox, try swiping an email left and then choose Delete. You can also delete multiple emails at once by quickly swiping down through the checkboxes in the email list. If these options don't work, restart your iPhone. Restarting can resolve many unexpected behaviors.

Restart your iPhone


If the issue persists, make sure that your iPhone has the latest software.

Update your iPhone, iPad, or iPod touch


Let us know the results. Does the issue occur with multiple email accounts? Be sure to include any other troubleshooting steps that you may have tried.


Have a great day!

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I have the iPhone 12 Pro Max. My trash mail box has 4000 maid and there’s no option to empty it. There is no delete option there

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