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Unable to empty trash on mail app.

On the iPadOS and iOS mail app, I am unable to delete all emails in trash (at once) get . I saw a similar issue a few years back, and I set all of the accounts to send discarded emails to trash and it’s not helping. There are other email apps out there, but many have privacy concerns. Is there anything I can do to fix this issue?


If it helps, I’m currently on iPadOS 15 on an iPad 8th gen, and my iPhone is on iOS 15 and is a XS.

iPhone XS, 15

Posted on Sep 26, 2021 12:36 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2021 4:16 PM

Thank you for the reply G-F!


If you to Mail > tap the Trash folder of the account you wish to delete from > tap Edit on the top-right > Select All (to select all mail in Trash folder) > tap Delete on the bottom right, does this delete all of the mail from the Trash folder? If not, does this occur with one specific account or all accounts? If this does not delete all of the mail from the Trash folder, what happens when you attempt this?


If you want the ability to delete mail from the Trash folder on all mail accounts at once, you can leave Apple feedback and suggestions here:


Product Feedback


This might seem like a simple step, but have you tried restarting your device? Restarting your device can potentially resolve unexpected issues:


Restart your iPhone


Keep us posted!

Similar questions

4 replies
Question marked as Top-ranking reply

Sep 27, 2021 4:16 PM in response to G-F

Thank you for the reply G-F!


If you to Mail > tap the Trash folder of the account you wish to delete from > tap Edit on the top-right > Select All (to select all mail in Trash folder) > tap Delete on the bottom right, does this delete all of the mail from the Trash folder? If not, does this occur with one specific account or all accounts? If this does not delete all of the mail from the Trash folder, what happens when you attempt this?


If you want the ability to delete mail from the Trash folder on all mail accounts at once, you can leave Apple feedback and suggestions here:


Product Feedback


This might seem like a simple step, but have you tried restarting your device? Restarting your device can potentially resolve unexpected issues:


Restart your iPhone


Keep us posted!

Sep 27, 2021 12:42 PM in response to G-F

Hey there G-F,


Thanks for reaching out to Apple Support Communities. We understand that you're having some issues deleting mail. We're happy to provide some assistance.


To confirm, are you following the steps here?:


Delete emails on your iPhone, iPad, and iPod touch


If so, are you able to delete mail individually? Also, have you tried deleting the mail on the provider's website? Deleting mail from the provider's website should sync and delete from your devices as well.


We hope this helps.


Have a great day!

Unable to empty trash on mail app.

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