You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Burn from Apple Watch series 7

My first time with an Apple Watch and was super excited when it arrived. I loved it and was really happy with it, but then after taking it off to charge it I noticed a mark on my arm where the Watch back had been. I contacted Apple and they were brilliant. I took the Watch back and am wait to get a full refund. Has anyone else experienced this?

Posted on Dec 7, 2021 10:39 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2021 10:49 AM

I am so sorry to see that this happened to you!


For this issue, I would immediately stop use of the watch, and call Apple Support!


You will speak to technical support, and they will get you to the right department that handles these issues.


Contact Apple > https://support.apple.com/en-us/HT201232


Hope this helps ;)

3 replies
Question marked as Top-ranking reply

Dec 7, 2021 10:49 AM in response to Alipapa66

I am so sorry to see that this happened to you!


For this issue, I would immediately stop use of the watch, and call Apple Support!


You will speak to technical support, and they will get you to the right department that handles these issues.


Contact Apple > https://support.apple.com/en-us/HT201232


Hope this helps ;)

Burn from Apple Watch series 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.