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After data transfer my iPhone still has the same space

So I bought an iPhone se with 64gb and I backed up my data from my iPhone 6s that had 5gb and for some reason I still have 5gb so I’m not sure why I don’t have 64gb


[Re-Titled by Moderator]

iPhone SE, iOS 15

Posted on Dec 7, 2021 9:28 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2021 9:34 PM

Welcome to Apple Support Community!


It does seem you are mistaken the iPhone storage for your iCloud Storage.


To check your iPhone Storage : https://support.apple.com/en-us/HT201656


To check your iCloud Storage: https://support.apple.com/guide/icloud/check-your-icloud-storage-mm039c13d410/icloud


Your iCloud storage is expandable. By default it comes with 5 Free GB of space.


Your device storage cannot be expanded. It is a set amount. In your case you have 64 GB


Hope this helps ;)

2 replies
Question marked as Top-ranking reply

Dec 7, 2021 9:34 PM in response to Ariel_Alv37

Welcome to Apple Support Community!


It does seem you are mistaken the iPhone storage for your iCloud Storage.


To check your iPhone Storage : https://support.apple.com/en-us/HT201656


To check your iCloud Storage: https://support.apple.com/guide/icloud/check-your-icloud-storage-mm039c13d410/icloud


Your iCloud storage is expandable. By default it comes with 5 Free GB of space.


Your device storage cannot be expanded. It is a set amount. In your case you have 64 GB


Hope this helps ;)

Dec 7, 2021 9:37 PM in response to Ariel_Alv37

Ariel_Alv37 Said:

"iPhone storage : So I bought an iPhone se with 64gb and I backed up my data from my iPhone 6s that had 5gb and for some reason I still have 5gb so I’m not sure why I don’t have 64gb"

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Clear Internal Space.



Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do:

Connect to your Computer, and perform the following:


Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also...


C. Clear "Other":

Clear the storage named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performed through use of a computer.

After data transfer my iPhone still has the same space

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