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iPhone frozen, will not reboot

My Iphone will not reboot. It is frozen with a big black box that can be moved around. I don't understand when I click on any of my icons.


[Re-Titled by Moderator]

iPhone 11 Pro, iOS 14

Posted on Dec 8, 2021 3:50 PM

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Question marked as Top-ranking reply

Posted on Dec 8, 2021 3:59 PM

Follow the steps here, If your iPhone won't turn on or is frozen - Apple Support

1 reply

iPhone frozen, will not reboot

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