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archa288 Author

Level 1

4 points

iPhone frozen, will not reboot

My Iphone will not reboot. It is frozen with a big black box that can be moved around. I don't understand when I click on any of my icons.

[Re-Titled by Moderator]

iPhone 11 Pro, iOS 14

Posted on Dec 8, 2021 3:50 PM

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Level 10

230,479 points

Posted on Dec 8, 2021 3:59 PM

Follow the steps here, If your iPhone won't turn on or is frozen - Apple Support

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Level 10

230,479 points

Dec 8, 2021 3:59 PM in response to archa288

Follow the steps here, If your iPhone won't turn on or is frozen - Apple Support

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iPhone frozen, will not reboot

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