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User profile for user: Charbo77
Charbo77 Author
User level: Level 1
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Cell service

I am switching from a iphone 13 to a 13 pro max, I did all of the data transfer and it is all on my new phone but the cell service did not transfer??


iPhone 13 Pro Max, iOS 15

Posted on Dec 8, 2021 7:11 PM

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User profile for user: Phil0124
Phil0124
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User level: Level 10
199,711 points

Posted on Dec 8, 2021 7:15 PM

That’s correct. Cell service is not transferred with the other data.


If you are using a physical sim card, just move it from the 13 mini to the Pro Max: Remove or switch the SIM card in your iPhone - Apple Support


If using a eSim see here to transfer it: link-> Transfer or convert your current SIM to an eSIM on your new iPhone - Apple Support

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User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
199,711 points

Dec 8, 2021 7:15 PM in response to Charbo77

That’s correct. Cell service is not transferred with the other data.


If you are using a physical sim card, just move it from the 13 mini to the Pro Max: Remove or switch the SIM card in your iPhone - Apple Support


If using a eSim see here to transfer it: link-> Transfer or convert your current SIM to an eSIM on your new iPhone - Apple Support

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