How do I complete my phone claim if I’m using the SIM card that was in my broken phone in another spare iPhone?

As I’m filing a claim, the prompt is asking me if my phone is broken and can I use my phone. That as a two-part question that the system can’t understand.

Yes, the phone is broken but I am currently using that SIM card in a spare phone I obtained. What do we do now?

iPhone 11 Pro, iOS 14

Posted on Dec 9, 2021 12:24 AM

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How do I complete my phone claim if I’m using the SIM card that was in my broken phone in another spare iPhone?

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