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Volume to low with FaceTime

How can I make my volume louder on FaceTime, it’s suddenly not clear video or audio calls

iPhone 12 Pro

Posted on Dec 9, 2021 5:34 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2021 8:35 AM

Hi Jorose59,


Welcome to Apple Support Communities. We understand that you're having an issue with the volume on your iPhone when using FaceTime. We'd like to help.


Does this issue happen when you are using headphones, or just when using the iPhone's speaker? Does it happen with all contacts or just one? Are you typically on Wi-Fi or cellular when using FaceTime? Do you notice a difference depending on which network you're connected to?


Which iOS are you currently running? Check Settings > General > About to make sure. If you're able to, an update to your iOS can help: Update your iPhone, iPad, or iPod touch


Hope that helps.

Take care.

5 replies
Question marked as Top-ranking reply

Dec 10, 2021 8:35 AM in response to Jorose59

Hi Jorose59,


Welcome to Apple Support Communities. We understand that you're having an issue with the volume on your iPhone when using FaceTime. We'd like to help.


Does this issue happen when you are using headphones, or just when using the iPhone's speaker? Does it happen with all contacts or just one? Are you typically on Wi-Fi or cellular when using FaceTime? Do you notice a difference depending on which network you're connected to?


Which iOS are you currently running? Check Settings > General > About to make sure. If you're able to, an update to your iOS can help: Update your iPhone, iPad, or iPod touch


Hope that helps.

Take care.

Dec 10, 2021 11:49 AM in response to Jorose59

Jorose59,


Got it.


Have you tried to remove and add this contact back to your iPhone to see if that helps? Does it happen when you call the other person, when they call you, or both ways?


If it still continues after removing and adding that contact, see if adjusting these sound settings help:


Change FaceTime audio settings on iPhone


If you continue to have issues after that, Contact Apple Support will be the best next step for you.


Cheers!

Volume to low with FaceTime

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