Logitech Webcam with new 16" M1 Max Pro - Camera not recognized

Hello, I have a 2021 16" M1 Max Pro running Monterey 12.0.1. I have tried connecting two different Logitech webcams, a BRIO 4K and an older C920, and both exhibit identical behavior: by looking at About This Mac -> System Report, the webcam is recognized and listed as an Audio input device (and works as one), but it is NOT recognized as a Camera (and therefore no entry for it under the "Camera" category of the System Report other than the built-in camera).




Also, Logitech Capture crashes when trying to open it:



I have tried the following:


  • Two different cameras
  • Different cables
  • Different ports
  • Installing Rosetta 2 manually


Both cameras, and Logitech Capture, work perfectly on my 2018 MacBook Air (and a Dell XPS).


Any ideas? Thanks in advance.


Posted on Dec 9, 2021 10:30 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Logitech Webcam with new 16" M1 Max Pro - Camera not recognized

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.