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My iPad Pro 11 that I purchased from apple says that the warranty is expired even though I purchased apple care+ at the same time. I have proof of coverage and my sales receipt. When I was attempting to see if I could fix the problem I noticed that the purchase date says January 1, 1985 which obviously is impossible. Has anyone else had this problem and if so how do I solve it?
iPad Pro 11-inch Wi-Fi
Wonderous321 Said:
"Pad warranty says expired and purchase date 1985: My iPad Pro 11 that I purchased from apple says that the warranty is expired even though I purchased apple care+ at the same time. I have proof of coverage and my sales receipt. When I was attempting to see if I could fix the problem I noticed that the purchase date says January 1, 1985 which obviously is impossible. Has anyone else had this problem and if so how do I solve it?"
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Modifying this Date Successfully:
No. I have not had this issue.
Screenshare with Apple:
If this information is incorrect, contact Apple Support back, this time screensharing this, so they can see this firsthand from your perspective. Use my User Tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip
Wonderous321 Said:
"Pad warranty says expired and purchase date 1985: My iPad Pro 11 that I purchased from apple says that the warranty is expired even though I purchased apple care+ at the same time. I have proof of coverage and my sales receipt. When I was attempting to see if I could fix the problem I noticed that the purchase date says January 1, 1985 which obviously is impossible. Has anyone else had this problem and if so how do I solve it?"
-------
Modifying this Date Successfully:
No. I have not had this issue.
Screenshare with Apple:
If this information is incorrect, contact Apple Support back, this time screensharing this, so they can see this firsthand from your perspective. Use my User Tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip
iPad warranty says expired and purchase date 1985
