Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hotspot between 7 plus and 12 pro max disconnect automatically also after resetting both phones.

Good Morning beautiful people,


I am sharing my internet from my iPhone 7 Plus to my iPhone 12 Pro Max using the Hotspot feature, both phones has the latest iOS and the same Apple ID, but unfortunately every time I leave my 12 Pro max for some minutes I found it disconnected, I tried to find any settings to solve the problem on both phones but couldn’t find, I did a clean factory reset using my Mac with the DFU mode but I still have the same annoying problem, anyone please know a solution please?


I already tried to use Bluetooth connection instead of wifi but the internet speed was very very slow ( on Bluetooth I receive 0.2 to 0.5 Mb/s but on Wifi Hotspot between 20 to 50 MB/s) and I tried to connecting using Bluetooth and Wifi, the Wifi will disconnect automatically also.


Thanks in advance.

iPhone 12 Pro Max, iOS 15

Posted on Dec 10, 2021 1:02 AM

Reply
Question marked as Best reply

Posted on Dec 10, 2021 1:27 AM

Use these steps first

Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.


If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi


The Hotspot is a carrier-specific feature. Contact your carrier, if it is not appearing on your device.


Meanwhile...


Check the following

  1. Network coverage and stability
  2. Data Balance
  3. On your windows (See if WiFi Auto Joins is enabled)
  4. Also, check if you have any stronger WiFi signal around your computer.


Similar questions

2 replies
Question marked as Best reply

Dec 10, 2021 1:27 AM in response to MekyMax

Use these steps first

Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.


If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi


The Hotspot is a carrier-specific feature. Contact your carrier, if it is not appearing on your device.


Meanwhile...


Check the following

  1. Network coverage and stability
  2. Data Balance
  3. On your windows (See if WiFi Auto Joins is enabled)
  4. Also, check if you have any stronger WiFi signal around your computer.


Hotspot between 7 plus and 12 pro max disconnect automatically also after resetting both phones.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.