You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: TomU
TomU Author
User level: Level 1
18 points

Hotspot keeps disconnecting

I find that the hotspot shared from my iPhone 12 to my mac or iPad frequently disconnects. The hotspot works. I can select it from the list of available networks. It connects and I get internet access. But, sometime later, I'll discover that I am no longer connected. I connect again and sometime later discover that I am no longer connected. This cycle repeats. It is annoying.


I have checked "Automatically connect to this network". My devices do not automatically connect to the hotspot network.


This problem has persisted across multiple reboots of both devices. Also across upgrade to the latest version. This has been a problem for year.


I have read a few articles about how to make this feature more reliable and have take all recommended actions.


What is up with this? I would like tips on how to fix this. however, I feel I've tried everything at this point and the problem is in some coding decision that I don't have access to.

Parallels, macOS 10.15

Posted on Sep 12, 2023 7:47 AM

Reply
Question marked as Top-ranking reply
User profile for user: Just_Michael
Just_Michael
User level: Level 1
10 points

Posted on Jul 7, 2024 3:52 PM

This is a well known long time issue with Apple unfortunately. I'm a HUGE Mac fan but had this hotspot problem when I switched from my Android to iPhone. The only thing which fixed the problem was going back to Android. The iPhone, IMO, was superior in every other aspect but to me this is a deal breaker since I work from home rely on my hotspot.

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Just_Michael
Just_Michael
User level: Level 1
10 points

Jul 7, 2024 3:52 PM in response to TomU

This is a well known long time issue with Apple unfortunately. I'm a HUGE Mac fan but had this hotspot problem when I switched from my Android to iPhone. The only thing which fixed the problem was going back to Android. The iPhone, IMO, was superior in every other aspect but to me this is a deal breaker since I work from home rely on my hotspot.

Reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
415,984 points

Sep 12, 2023 9:12 AM in response to TomU

Please see the pic below to make it clearer that Hotspot is enabled by a Carrier on one SIM and not by the other Carrier in the same iPhone (Dual SIM).




Use these steps first

Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.


If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi



Also, check the following

  1. Network coverage and stability
  2. Data Balance
  3. On your windows (See if WiFi Auto Joins is enabled)
  4. Also, check if you have any stronger WiFi signal around your computer.


Ask the Carrier to change the SIM if nothing works.


Reply

Hotspot keeps disconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up