Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

New MacBook Air, DVD Player (Apple Accessory) is not working.

Just purchased new MacBook Air (30 Nov 2021), using a USB hub and a USB C adapter, neither is working with the Apple DVD/CD-Rom. Suggestions?

When using the hub, I get error messages claiming the CD-Rom/DVD player needs an external power source.
When using the USB C adapter, the OS recognizes the player, loads the player, but you cannot play anything from the player.

Any and all suggestions are welcome. I need this resolved quickly.

Thank you!

MacBook Air (2020 or later)

Posted on Dec 10, 2021 8:14 AM

Similar questions