2019 MacPro Messages not working

Question

Level 1

4 points

2019 MacPro Messages not working

Just got a refurb 2019 MacPro, and restored from my Time Machine. Messages worked fine on the 2010 MacPro. Messages has not received any new messages, though I regularly get them on my phone. Online suggestions are to log out and back in, but that no longer appears possible, or at least I can't find the command to do so in preferences or anywhere else.

Also, even though the phone numbers are in my contacts, Messages displays many contacts bu number, not name!

Mac Pro

Posted on Dec 10, 2021 9:02 AM

Reply

Answer 1

Top-ranking reply

Brian Ehni Author

Level 1

4 points

Dec 10, 2021 7:27 PM in response to wjpjr

Not sure what changes I made, but it's working now. Not sure why restore from Time Machine didn't import the proper permissions.

Messages hasn't synched to show the same messages as my phone, but I can live with that.

Thanks to both of you for your help.

Reply

Answer 2

wjpjr

Level 1

101 points

Dec 10, 2021 5:15 PM in response to Brian Ehni

On the Mac Pro under Messages / Preferences / iMessage are your "You can be reached for messages at:" correct and enabled?

On your iPhone / Settings / Messages / Send & Receive "You Can Receive iMessages to and Reply From" the same as on the Mac Pro and enabled?

Generally those settings should have your iPhone phone number and your Apple ID. There is nothing on the Mac under System Preferences / Apple ID that needs to either be enabled or logged into. On each device you log into iMessage with the same Apple ID. You can optional enabled Messages in iCloud on each device to store messages in iCloud.

Reply

Answer 3

Brian Ehni Author

Level 1

4 points

Dec 10, 2021 9:08 AM in response to Brian Ehni

Finally found the log out. Tried that, but it didn't fix the issues.

Reply

Answer 4

Dec 10, 2021 4:56 PM in response to Brian Ehni

are you logged into iCloud on the new Mac? you may have to explicitly do this Once.

System preferences > iCloud ...

¿showing logged in to correct account?

Reply

2019 MacPro Messages not working

Similar questions