Newsroom Updates

> Introducing Apple Intelligence for iPhone, iPad, and Mac

> macOS Sequoia takes productivity and intelligence on Mac to new heights

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dock crash

Hi,

My mac ran out of battery and after turning it on, I cannot get the dock anymore!

In the console, I see the Dock crash messages as:

```

Process: Dock [907]

Path: /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock

Identifier: Dock

Version: ???

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Dock [907]

User ID: 501

PlugIn Path: (null)

PlugIn Identifier: (null)

PlugIn Version: ??? (551.5)

Time Awake Since Boot: 200 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_MEMORY_ERROR at 0x0000000100e3c010

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Bus error: 10

Termination Reason: Namespace SIGNAL, Code 0xa

Terminating Process: exc handler [0]

```

I have a MAC OS High Sierra, 10.13.6.

Could you please help me?

Thank you

MacBook Pro 13″, macOS 10.13

Posted on Dec 10, 2021 11:05 AM

Best reply

BDAqua

Level 10

240,563 points

Posted on Dec 10, 2021 2:12 PM

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

To find out if it's system wide or user specific, try this...

Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

Does it work in the new account?

View in context

Dock crash

Similar questions