Scan to network folder not working on Laserjet Pro M477 with MacBook Air 2021 & macOS Monterey

A few days ago I upgraded to a new MacBook Air running macOS Monterey 12.0.1 and "scan to folder" from my Color Laserjet Pro mfp M477 is no longer working.


I used the Apple Migration Assistant to move content from the old MBA (where the "scan to network folder" was working), to the new one so all data, preferences and settings was migrated automatically.


I've confirmed that file sharing permission for the network folder is set up correctly, that the correct IP address is in the printer's scan configuration on the new MBA and that the MBA user name and password and correct on the printer's embedded web server.


The printer's datecode is 20201022 which is the latest version based on the printer's display. I've also make sure that I have the latest printer driver.


I'm looking for help to enable scan to network folder to work again.


Thanks!









MacBook Air (2020 or later)

Posted on Dec 10, 2021 2:04 PM

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Scan to network folder not working on Laserjet Pro M477 with MacBook Air 2021 & macOS Monterey

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