Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

installing macOS Monterey

I was trying to upgrade to macOS Monterey and it will not let me move forward with my password. I made a change in the password and did not recognize it. Is it necessary for me to upgrade and install the system.

Posted on Dec 10, 2021 3:08 PM

Reply
Question marked as Best reply

Posted on Dec 11, 2021 1:30 AM

Yess, you need an administrator password to upgrade an existing version. To reset password:

https://support.apple.com/en-us/HT202860


2 replies

Dec 11, 2021 1:47 AM in response to rungrl-2

Reset Computer Password 




Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password




Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

installing macOS Monterey

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.