update to os Monterey

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Level 1

4 points

update to os Monterey

I sign in as administrator to update to os Monterey. I click to continue update and it again asks me to sign in as administrator again. I have the correct password. I do not know how to fix this.

MacBook Air 13″, macOS 11.5

Posted on Jan 24, 2022 7:08 PM

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Answer 1

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PRP_53

Level 10

91,465 points

Jan 25, 2022 2:11 AM in response to iambelladog

Apple has made some changes to the upGrade process and it appears to function much like the iOS for iPhones and iPads.

That being to commence the Download of the macOS upGrade to Montery, one is presented with the Log In to verify you have Control of the computer.

Then, again like in iOS upgrades, before the actual installation commences, a secondary log in with Computer password is required.

At least that is how it has worked with my setup on 3 different Apple Computer and since Big Sur.

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Answer 2

lllaass

Level 10

210,459 points

Jan 25, 2022 1:26 AM in response to iambelladog

Check to see that that account is still an administrator by going to System Preferences>Users & Groups and see if they is Admin list right under you user name.

Is your Mac managed by a school or employer or similar?

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update to os Monterey

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