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wilf97 Author

Level 1

4 points

Problem with iOS asking for outlook password

I don’t use hotmail just gmail and just the gmail app. So why is iOS asking for an outlook password? If I search for outlook under settings nothing is found.

iPhone 8 Plus

Posted on Dec 10, 2021 7:37 PM

Top-ranking reply

Raicya

Level 10

209,157 points

Posted on Dec 11, 2021 3:14 AM

Have you added an Outlook and/or Exchange email address to the Gmail app?

To be sure check -> go to: Settings -> Mail -> tap Mail.

Then tap Accounts -> do you see the Outlook and/or Exchange email address?

See also this Apple article: Using app-specific passwords

https://support.apple.com/en-gb/HT204397

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Problem with iOS asking for outlook password

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