Force quit doesn’t work

You may consider try & use 'Activity Monitor' instead.

• Activity Monitor User Guide for Mac [Table of Contents] - Apple Support

https://support.apple.com/guide/activity-monitor/toc

Since you did not say how you tried Force Quit that app:

This has better capacities from different angles to work.

Good luck & happy trails! ☺︎

Muffie68 wrote:

Thanks! I ended up calling Apple Support and my problem was solved in minutes.

Can you tell us how it was resolved?