Apple pencil2

Hello Azam291,

Congrats on your new Apple Pencil! It sounds like your Apple Pencil isn't working as expected. We understand how important this is to you and we are here to help.

You were reviewing a helpful article on how to connect your Apple Pencil.

Have you attempted to test on multiple apps? This article may be able to help: Use Apple Pencil with your iPad

If the issue persists, can you provide a few more details? Which apps have you tested on? Which iPadOS version are you currently using?

Cheers!

Azam291,

Thank you for clarifying.

Let's verify the Apple Pencil purchased is compatible using this article: Apple Pencil compatibility

If possible, do you have another iPad that you can test with?

Take Care!

First, verify that your Apple Pencil is compatible with your new iPad. The first and second generation Pencil’s are not interchangeable - and each will work with a subset of iPad models:

Apple Pencil compatibility - Apple Support

Assuming that you have an Apple Pencil that is compatible with your iPad, this support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support

If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/

Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.

The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 

It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery. A second generation Pencil should be docked with the host iPad whenever it not being actively used, as doing so will optimally charge the Pencil battery and protect it from damage.

If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.

Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery.