Problems with iCloud
Hi, I will admit that I'm not very techy so my apologies for the basic way I'm going to describe this problem! My iCloud seems to be having trouble syncing on my MacBook Pro - if I click on the information icon it comes up saying 'uploading xxx items' but the cross next to it is greyed out so I cannot cancel it (see photo). It is currently on over 14,000 items but no matter how long I leave it that number doesn't go down. I've searched on Google for help but whatever I've tried just seems to make the problem worse! Before I tried anything it was only trying to upload 400 items!! I also seem to have lost a load of photos and documents that were on iCloud (I'm assuming they're in that 14,000) and I'm unsure how to retrieve them - they're for my business so they're important. Any help or advice would be very gratefully received. Thank you!
MacBook Pro, OS X 10.10