You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Siri Remote moves randomly

I have Apple TV 4K and a Siri remote. The remote is uncontrollable, moving in opposite directions and entirely randomly around the screen. I have followed the apple remote troubleshooting guide, restarted Apple TV, unplugged Apple TV - the problem persists. As I sit here writing the remote is jumoping all around the screen How can I fix this?

Apple TV 4K, tvOS 15

Posted on Dec 11, 2021 4:01 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2021 4:29 PM

Hello,


Since you only mentioned one of the steps included in this article, I wanted to post it incase the guide you mention is different.


If your Apple TV remote isn't working - Apple Support


If that still doesn’t work these articles may help in its absence.


Use other remotes to control Apple TV - Apple Support


Control Apple TV with iOS or iPadOS Control Center - Apple Support


I hope this helps.

Similar questions

3 replies
Question marked as Top-ranking reply

Dec 11, 2021 4:29 PM in response to Bloojay

Hello,


Since you only mentioned one of the steps included in this article, I wanted to post it incase the guide you mention is different.


If your Apple TV remote isn't working - Apple Support


If that still doesn’t work these articles may help in its absence.


Use other remotes to control Apple TV - Apple Support


Control Apple TV with iOS or iPadOS Control Center - Apple Support


I hope this helps.

Siri Remote moves randomly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.