Virus or spyware or something in iphone

My emails are in foreign language and I deleted fb as that is where it started. Then could not get verification codes in emails. I dont have wifi or computer or internet -only iPhone. Just got new iPhone & same thing happening Changed security questions & prevented for trying to do anything that will get rid of this. Passwords were changed 5-6 times with no change

iPhone 12 mini, iOS 15

Posted on Dec 11, 2021 7:14 PM

Reply
1 reply

Dec 12, 2021 6:02 PM in response to 1144rlp

Hello 1144rlp,


Welcome to Apple Support Communities. We understand that your emails are in another language and you got a new phone and the same thing is happening. We are happy to help.


Does anyone else share your iPhone or your Apple ID? Did you set up your new iPhone from a previous backup? if so, we recommend setting up your new iPhone to factory settings using the steps here: Restore your iPhone, iPad, or iPod to factory settings - Apple Support You can borrow a computer from a friend or family member. We also recommend these settings here: If you think your Apple ID has been compromised - Apple Support


Let us know if you have further questions.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Virus or spyware or something in iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.