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Level 1

4 points

Can I get a replacement If I received apple watch series 7 with a scratch?

I have ordered Apple Watch Series 7 and received the watch yesterday. I opened the sealed box today 12 December 2021.

As I was setting up the phone, I realised that there’s a scratch, a straight line.

As it is new from the box, I am not sure how I did wrong unpacking it.

The scratch appears in straight line is deep and obvious especially underneath sunlight.

I am not sure what to do. Is it possible to return and get a replacement?

Apple Watch Series 7

Posted on Dec 11, 2021 9:09 PM

Top-ranking reply

Level 10

173,850 points

Posted on Dec 12, 2021 1:28 AM

This is a user helping other users with tech questions

forum, you are not addressing apple here just fellow users

you can try reading

and

you can try contacting apple Get Support (apple.com)

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