i believe i unleashed a virus from email message ... accidentally unsubscribed on an unknown message - when i checked my sent folder later in the day it was empty on the web browser. my iPhone mail and Mac Pro mail ... changed my password and am keeping an eye on my devices but wondering can AVG free or AVG Internet Suite (or another Virus removal) get rid of it?? suggestions appreciated
MacBook Pro 13″, macOS 10.13
5awShucks4 Said:
"email virus: thank you for the reply ... i currently don't have AVG on my computer ... i was wondering if it would get rid of the malware if thats what caused my sent folder to disappear"
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You are welcome.
Two Things:
A. Scan your Mac for Malware:
Use MalwareBytes for Mac --- This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac. It is developed by longtime users of these forums, making it the only reliable Security Software for a Mac.
Downloads:
and...
B. Learn from This...
Did you create a backup of your Mac prior to upgrading? Is so, then restore from the backup. If not, then take this as a learning experience, knowing to always backup your Mac, prior making any major changes to your Mac (i.e. upgrading your MacOS). Also, back it up every so often, to recover when concerned.
5awShucks4 Said:
"email virus: thank you for the reply ... i currently don't have AVG on my computer ... i was wondering if it would get rid of the malware if thats what caused my sent folder to disappear"
-------
You are welcome.
Two Things:
A. Scan your Mac for Malware:
Use MalwareBytes for Mac --- This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac. It is developed by longtime users of these forums, making it the only reliable Security Software for a Mac.
Downloads:
and...
B. Learn from This...
Did you create a backup of your Mac prior to upgrading? Is so, then restore from the backup. If not, then take this as a learning experience, knowing to always backup your Mac, prior making any major changes to your Mac (i.e. upgrading your MacOS). Also, back it up every so often, to recover when concerned.
5awShucks4 Said:
"email virus: thank you again, I really appreciate your time and great info. I am familiar with Malwarebytes and will use it, do you think I need to worry about my iPhone since the emails are synced, can email malware go from one device to another? ... does malwarebytes work on iPhone?"
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You are welcome.
No. There is nothing to worry about.
As for an iPhone....
Use Malwarebytes Mobile Security:
The free version blocks popups. Read the following post to see how to use this software. I took part in it, and if you read through it, you'll see how it ended up working out. Quite a story.: Blocked numbers - Apple Community
5awShucks4 Said:
"email virus: i believe i unleashed a virus from email message ...[...]changed my password and am keeping an eye on my devices but wondering can AVG free or AVG Internet Suite (or another Virus removal) get rid of it?? suggestions appreciated"
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Yes. Uninstall AVG. Security software just gets on the way on a Mac, and scanning in the background may cause heating. As for the "virus" you are concerned of, just keep any eye on your PC for such an item. Important: Use an uninstaller to get AVG off you you Mac, as just dragging it to the rash may leave caches and other files luring about, getting in the way.
thank you again, I really appreciate your time and great info. I am familiar with Malwarebytes and will use it, do you think I need to worry about my iPhone since the emails are synced, can email malware go from one device to another? ... does malwarebytes work on iPhone?
5awShucks4 Said:
"email virus: you've been so helpful, very good info. Thanks again have a great day"
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Thank you for that complement. Let us know if you have any other questions. Have a good evening (for my end).
thank you for the reply ... i currently don't have AVG on my computer ... i was wondering if it would get rid of the malware if thats what caused my sent folder to disappear
you've been so helpful, very good info.
Thanks again
have a great day
email virus
