Cannot connect face time call. Only shows initials or stuck on Connecting IOS 15.1.1

Cannot connect face time call. Only shows initials or stuck on Connecting IOS 15.1.1. I have updated to latest and tested on multiple devices. iPad Pro, MacBook Pro, iPad Air nothing works. WiFi Calling and Cellular calling does not work. However, the 2 iPad Airs that I have for the kids, work between each other. One has IOS 14 and the other the latest 15.1.1.

Posted on Dec 12, 2021 11:46 AM

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2 replies

Jack-19

Level 8

46,188 points

Dec 12, 2021 12:29 PM in response to RenatoRei

Welcome to Apple Support Communities.

First, Restart your iPhone - Apple Support.

Then, review: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch.

Jack

RenatoRei Author

Level 1

5 points

Dec 12, 2021 1:53 PM in response to Jack-19

Thank you! After 3 restarts it worked. Very strange as I did not make any configuration changes.

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Cannot connect face time call. Only shows initials or stuck on Connecting IOS 15.1.1