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Level 1

4 points

Apple TV Remote on IPhone 13 Pro does not work when the phone is on the Lock Screen

I have the latest OS update. I just bought this phone and I noticed that the remote doesn’t not work when the phone is on Lock Screen. Is this a phone issue?

I tried using a different phone (iPhone 11S) with the latest IOS installed and the Apple TV Remote does work when the phone is on the Lock Screen.

please help because it’s very annoying!

Posted on Dec 12, 2021 7:27 PM

Top-ranking reply

MatthewZayas

Level 3

530 points

Posted on Dec 12, 2021 7:28 PM

Restart your iphone: https://support.apple.com/en-gb/HT201559

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Apple TV Remote on IPhone 13 Pro does not work when the phone is on the Lock Screen

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