when I hold down the button for transparency mode, my left airpod goes into transparency mode but my right airpod seems to stay in noise cancellation or neither. No background sound is playing through the right airpod. Do you know why this is?
iPhone XR, iOS 14
Hello Masonreed07,
Thank you for posting in the Apple Support Communities. We're here to provide our support for your AirPods.
Making sure both the right and left AirPod is fully charged, checking sound balance, and resetting them might help resolve this Transparency mode issue. Here's how to complete these steps:
If your left or right AirPod isn't working
How to reset your AirPods and AirPods Pro
Should the issue persist, we suggest making sure your audio source is fully updated since fixes are included with each update. If you're using your AirPods with an iPhone and an update is available, we recommend having a current backup to iCloud or to a computer, first.
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
We hope this information is useful. Kind regards.
Transparency mode not working!
